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I have nothing but great things to say about this dealership. The entire team that assisted me with my purchase was pleasant, up front and attentive. My experience was very positive from start to finish. I initially showed up with a lot of skepticism and the wrong documents, so I immediately began to think this was going to be a waste of time like the previous dealerships I visited. As I left that day I couldn't help but think about the genuine concern the Finance Mgr displayed when she saw my disappointment. So I gathered the proper documents and returned the next day to test drive the vehicles I picked, not the ones that were chosen for me as is the case with many other dealerships. Luvi was able to answer my questions, many without even asking. And from there the process was smooth. The terms were reasonable and I felt valued as a customer. The Manager acknowledged me while I waited and the rest of the team explained every detail of the deal thoroughly. I can't thank you enough for you kindness and understanding.
I must say I am very pleased with my new Ford Escape and the way I was treated at North Side Auto. They are very professional and care about their customers. I would highly recommend anyone to go purchase a vehicle from them.
I cant say enough about the people here at Northside. I went through a painful and financially draining divorce that had damaged my credit pretty bad. Being a combat veteran, Tom took a chance on me and I had the downpayment in 2 days for my ride. Its been over 6 months now and not only have I not missed a payment but I'm averaging being almost 2 weeks early each payment and they report this to the credit agencies to help build your credit. My score has gone up 53 points just in 6 months. Thanks again Northside, I will definitely be back and I recommend you whenever I can.
Northside auto sales has been good to me i went with my dad and brother and mom to look for a car and Ms. Luvi was so nice and accommodating and I left very happy with a new car. Well my new car had a couple of glitches in it and that is where the most wonderful mechanic named Henry came into play I was so worried that I could not keep my car but he reassured me that he would have it fixed with no problem. Henry thank you so much for making my car whole you did a wonderful job and it is driving so nice. If you need a car this is the place to go they will take care of you.
I highly recommend Northside Auto, the vehicle I purchase was very clean and well taken care off. I have drove the vehicle up and down 95, it's a very smooth ride. I feel very confident about my purchase and was glad to pay my first payment before the due date. Thank you Northside and especially Luvi.
After biting off more than I can chew by going somewhere else, I decided to come back home to Northside. Cordial, professional, respectful and a willingness to put customer service first. Thank you guys for my "new to me" vehicle. NSA rocks!
I purchase a very clean 04 Chevy Tahoe and I got nothing but great service when I walked in there! Amazing!! they also was true to there word, I was in and out with in an hour! Great place to buy a car in VA. Keep up the great work Northside.
When every bank said NO. Northside took a chance and I'm grateful. Nice people. Ms. Helen, My guy Luis, and Mr. Rob Fisher and Tom Fisher are good men. I would definitely recommend them.
Best experience I have had buying a car. Luvi and Tom and the entire staff were great the first and second time I bought a car here. Recommend them to all my family and friends.
I was in a desperate situation of needing a vehicle. My credit was shot so i knew bank lending was not an option. I looked up northside auto and came in to test drive and get more information. After talking with luvi tom and helen i was able to drive away in the vehicle i wanted with reasonable terms. I will definitely refer people in need of a vehicle. In house financing helps rebuild your credit...